Carter v. Hyatte et al, No. 3:2021cv00847 - Document 44 (N.D. Ind. 2023)

Court Description: OPINION AND ORDER: The court DENIES the defendants' motion for summary judgment; GRANTS Mr. Carter's motion for summary judgment; REJECTS the exhaustion defense; and DENIES AS MOOT Mr. Carter's motion for consolidated oral argument. Signed by Judge Robert L Miller, Jr on 8/15/2023. (rmc)

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Carter v. Hyatte et al Doc. 44 UNITED STATES DISTRICT COURT NORTHERN DISTRICT OF INDIANA SOUTH BEND DIVISION CURTIS CARTER, Plaintiff, V. WILLIAM HYATTE and GEORGE PAYNE, JR., Defendants ) ) ) ) ) ) ) ) ) ) CAUSE NO. 3:21-CV-847 RLM-MGG OPINION AND ORDER Curtis Carter has sued Warden William Hyatte and Deputy Warden George Payne, Jr., in their individual capacities, alleging that they subjected him to unconstitutional conditions of confinement while he was imprisoned at Miami Correctional Facility. Mr. Carter sued from prison, so the Prison Litigation Reform Act’s requirement that he exhaust all administrative remedies before suing over prison conditions applies. See 42 U.S.C. § 1997e(a). The defendants have moved for summary judgment, and Mr. Carter has cross-moved for summary judgment, on the issue of exhaustion of administrative remedies. Mr. Carter requests oral argument to present legal arguments but not additional evidence. Neither party requested a Pavey hearing. See Pavey v. Conley, 544 F.3d 739 (7th Cir. 2008). For reasons explained in this opinion and order, the court DENIES the defendants’ motion for summary judgment [Doc. 13], GRANTS Mr. Carter’s Dockets.Justia.com motion for summary judgment, [Doc. 30], and DENIES AS MOOT Mr. Carter’s request for oral argument. [Doc. 43]. 1 LEGAL STANDARD A party is entitled to summary judgment when there is no genuine issue as to any material fact, and the moving party is entitled to judgment as a matter of law. Fed. R. Civ. P. 56(a). On cross-motions for summary judgment, a court “constru[es] all facts and draw[s] all reasonable inferences in favor of the party against whom the motion under consideration was filed.” Hess v. Bd. of Trs. of S. Ill. Univ., 839 F.3d 668, 673 (7th Cir. 2016) (citation omitted). A party can’t merely allege a disputed material fact to defeat summary judgment; “instead the nonmovant must present definite, competent evidence in rebuttal,” Parent v. Home Depot U.S.A., Inc., 694 F.3d 919, 922 (7th Cir. 2012), and “must affirmatively demonstrate, by specific factual allegations, that there is a genuine issue of material fact that requires trial.” Hemsworth v. Quotesmith.com, Inc., 476 F.3d 487, 490 (7th Cir. 2007); see also Fed. R. Civ. P. 56(e)(2). A defendant isn’t entitled to a jury trial on contested issues involving exhaustion. Wagoner v. Lemmon, 778 F.3d 586, 590 (7th Cir. 2015) (discussing Pavey v. Conley, 544 F.3d 739 (7th Cir. 2008)). A court holds a Pavey hearing to resolve issues of fact bearing on exhaustion, but “[w]hen there are no disputed 1 Mr. Carter’s action was consolidated for pretrial, non-dispositive matters with several other cases with similar allegations against the same defendants, [Doc. 7], and he requests consolidated oral argument. [Doc. 43]. The exhaustion defense is a dispositive matter, so the court resolves the issue in separate orders. 2 facts regarding exhaustion, only a legal question, the court may resolve the issue without a hearing. Vela v. Ind. Dep’t of Corr., No. 3:16 CV 51, 2017 U.S. Dist. LEXIS 9279, at *2 (N.D. Ind. Jan. 24, 2017). BACKGROUND Curtis Carter alleges that Warden Hyatte and Deputy Warden Payne violated his constitutional rights when they kept him in two restrictive housing unit cells at Miami Correctional Facility for approximately sixty days beginning in May 2021. He alleges that the cells didn’t have working lights and their windows were covered with sheet metals, so the cells were extremely dark and hot. Mr. Carter claims this treatment violated his Eighth Amendment right to be free from cruel and unusual punishment and he seeks to hold Warden Hyatte and Deputy Warden Payne accountable by way of 42 U.S.C. § 1983. Mr. Carter sued from prison, so the defendants aren’t liable if they can show that Mr. Carter didn’t exhaust administrative remedies available to him. See 42 U.S.C. § 1997e(a). Miami Correctional Facility’s Administrative Remedies Miami Correctional Facility receives and manages prison grievances according to the Indiana Department of Correction’s Offender Grievance Process, Policy and Administrative Procedure 00-02-301, effective since September 1, 2020. In broad strokes, the policy requires that a prisoner complete a formal 3 grievance and two appeals to exhaust a claim. The parties agree that the written policy is as follows. A prisoner can complain about prison conditions by filing a grievance with the prison. The prison considers only certain issues appropriate for the grievance process, like staff treatment, medical or mental health, acts of reprisal, and other concerns about conditions of care and supervision in prison. A prisoner starts by completing a grievance on State Form 45471, to be completed no later than ten business days from the date of the incident giving rise to the complaint. An offender grievance specialist is to review any grievance within five business days of receiving the grievance. A specialist either rejects the grievance or accepts and records it. A grievance specialist can reject a grievance if it is untimely, relates to more than one event or issue, is illegible, and the like. A rejected grievance is returned to the prisoner with State Form 45475, “Return of Grievance.” It is not appealable, but a prisoner can submit a revised State Form 45475 within five business days of when the grievance is returned. If a grievance specialist accepts the grievance, the grievance is logged into the prison’s computer system and filed with any other grievances filed by that same prisoner. The grievance is marked on the prisoner’s log with “I – Formal Grievance.” The grievance specialist has fifteen business days to investigate and give a response. A prisoner who is dissatisfied with the prison’s response can appeal the response with State Form 45473. Any appeal is due within five business days of the date of the grievance response. A prisoner can also appeal a grievance if 4 there’s no response within twenty business days of when the grievance specialist received the response. An offender grievance specialist is to log the date of receipt of the appeal and forward the appeal to the warden. The warden or his designee is to review the appeal within ten business days of receiving the appeal, and the offender grievance specialist is to give a copy of the appeal response to the prisoner. A prisoner dissatisfied with the warden’s decision can lodge an appeal with the Indiana Department of Correction. The prisoner must check the “disagree” box on the warden or his designee’s response and submit the response with the completed State Form 45473 and any supporting documentation. This appeal must be made to the offender grievance specialist within five business days of the warden or his designee’s appeal response. A prisoner can also appeal if there’s no response within ten business days of when the warden received the first-level appeal. The offender grievance specialist is to document the appeal in the grievance database, logging the prisoner’s grievance history with “II – Formal Appeal.” An appeal of the warden’s decision is reviewed by the Department Offender Grievance Manager and is considered final. The parties disagree over how this policy was implemented and how Mr. Carter used the grievance process. Warden Hyatte and Deputy Warden Payne’s Account Warden Hyatte and Deputy Warden Payne assert that Mr. Carter didn’t exhaust the grievance process. Their evidence includes the Indiana Department 5 of Correction’s Offender Grievance Process, Policy and Administrative Procedure 00-02-301, [Doc. 13-2], Mr. Carter’s grievance history, [Doc. 13-3], and a declaration of Michael Gapski, a grievance specialist at Miami Correctional Facility, [Doc. 13-1.], They include in response to Mr. Carter’s motion for summary judgment another plaintiff' complaint and grievance records. [Doc. 351 and 35-2]. Mr. Gapski reviewed documents relating to Mr. Carter’s grievance history and attests to the grievance policy just described. He then attests to Mr. Carter’s documented grievance history, explaining that prison records show no record of any grievance or appeal from Mr. Carter relating to the complaint. Mr. Carter’s Account Mr. Carter asserts that he exhausted all administrative remedies available to him. His evidence includes his own declaration, [Doc. 35-7 at 14–16], the deposition transcript of Michael Gapski, the already-mentioned grievance specialist who also served as Rule 30(b)(6) representative for the prison, [Doc. 35-1], the deposition transcript of Charlene A. Burkett, the Director of the Indiana Department of Correction Ombudsman Bureau, [Doc. 35-2 to 35-5], and the deposition transcript of Stacy Hall, a correctional officer and law librarian at Miami Correctional Facility, [Doc. 35-6]. According to Mr. Carter’s declaration, he was placed in restrictive housing for about sixty days starting in May 2021. He was first placed in a cell with no light and with a window covered in sheet metal for two days then moved to 6 another cell in the same unit for the rest of the period. The second cell also lacked lights and had a covered window. While in the second cell, he filed two grievances about his cell conditions. Mr. Carter gave the first to a correctional officer and placed the second in a counselor’s box while out of his cell. He received no response. He then filed a request for interview with the counselor of his unit, but received no response, so filed a request for interview with unit team manager Angle. He didn’t think he could appeal a non-response and sees in retrospect that he couldn’t have appealed the non-responses because he had no forms with which to file an appeal. Mr. Carter presents Mr. Gapski’s testimony as evidence that Miami Correctional Facility didn’t follow department policy and made the grievance process impossible. Mr. Gapski, testifying as Miami Correctional Facility’s Rule 30(b)(6) representative and described how grievance specialists at Miami Correctional Facility handled the grievance process. He explained that in restrictive housing, like Mr. Carter’s unit, a prisoner wishing to file a grievance would complete a grievance form, hand it to a correctional officer, and the correctional officer would put the grievance in prison intraoffice mail to be delivered to the grievance specialists. No grievance is logged until a grievance specialist receives the grievance, and grievance specialists have no way of knowing whether or when a correctional officer accepted a prisoner’s grievance, which correctional officer accepted a grievance, or what happened to a grievance that was sent but never received. 7 Mr. Gapski also described how Miami Correctional Facility handles appeals. The Indiana Department of Correction policy says a prisoner can appeal the prison’s response to a grievance. A prisoner can appeal the prison’s response or “may appeal as though the grievance had been denied” if there’s no response within twenty business days of the offender grievance specialist’s receipt of the grievance. [Doc. 12-2 at 12]. The policy adds that a prisoner who wishes to file a first-level appeal must complete State Form 45473 and submit it within five business days of the date of the grievance response. Mr. Gapski explained things differently, describing an extra unofficial step at Miami Correctional Facility. He said that the prison responds to grievances with an Offender Grievance Response Report. That report explains the prison’s response and has a spot to mark “agree” or “disagree.” It isn’t State Form 45473, which the written policy requires for starting an appeal. If a prisoner wants State Form 45473, he marks “disagree” on the Offender Grievance Response Report and sends it to the grievance specialists. When a grievance specialist receives the report marked “disagree,” the specialist sends a copy of State Form 45473 to the prisoner. That copy comes from a grievance specialist and must include the original grievance number on it. [Doc. 35-1 at 46–47]. The grievance specialists forward an appeal to the warden and send a receipt to the prisoner only once the specialists have received a completed State Form 45473. Mr. Gapski also spoke of how timing is calculated. The grievance policy requires that a prisoner “submit a completed State Form 45471, ‘Offender Grievance,’ no later than ten (10) business days from the date of the incident 8 given rise to the complaint.” [Doc. 13-2 at 9]. The same is true for appeals, except that a prisoner has five business days instead of ten. [Doc. 13-2 at 14]. Mr. Gapski attested that grievance specialists calculate timing based on when they receive an appeal. So an appeal is deemed untimely if not received within five business days. Timing doesn’t depend on when a prisoner signed an appeal or handed an appeal to a correctional officer, even though prisoners often can’t give an appeal directly to a grievance specialist. Mr. Carter presents deposition testimony of Charlene Burkett, the Director of the Department of Correction Ombudsman Bureau. The Ombudsman Bureau handles prison complaints independently of the Department of Correction and Indiana Department of Administration but doesn’t have enforcement power. The Ombudsman Bureau received several complaints from plaintiffs in the consolidated cases, each claiming that Miami Correctional Facility didn’t respond to their grievances. Likewise, Officer Stacy Hall, who was a law librarian in May or June 2021, attested that thirty to forty prisoners complained to her that their grievances didn’t receive responses. DISCUSSION Mr. Carter and the defendants move for summary judgment on the exhaustion defense. The governing law is thoroughly set out in the court’s opinion and order on cross-motions for summary in Rollins v. Hyatte, 3:21-CV- 9 767-RLM-MGG, slip op. at 11–12, which discussion the court adopts by reference. Warden Hyatte and Deputy Warden Payne’s legal argument is straightforward: the prison’s policies plainly require a formal grievance and two levels of appeal. Mr. Carter didn’t successfully file any grievance or appeal about his cell’s conditions, so he didn’t exhaust administrative remedies. Mr. Carter’s argument is similarly straightforward: the prison didn’t respond to grievances and didn’t have a process to appeal non-responses, so administrative remedies weren’t available. Approaching from Mr. Carter’s perspective makes for a clearer picture. Mr. Carter claims he timely submitted a grievance about his cell conditions and didn’t receive a response. Although the written policy required that prisoners appeal non-responses, it was impossible to do so in practice, so Mr. Carter exhausted all available remedies. Mr. Carter supports his claim with his declaration; he describes handing one grievance to a correctional officer and placing another in a counselor’s box after the first went unanswered. He then describes two request for interview slips seeking information about the nonresponses. According to Mr. Carter, prison officials consistently failed to respond, making the process unavailable. See Ross v. Blake, 578 U.S. 632, 643 (2016) (“[A]n administrative process is unavailable when (despite what regulations or guidance materials may promise) it operates as a simple dead end.”). Mr. Carter’s account appears to hit a snag with the grievance policy. A prisoner must follow any prison rules that require administrative appeals, id. 10 (citing Pozo v. McCaughtry, 286 F.3d 1022, 1025 (2002)), and Miami Correctional Facility’s policy required notifying grievance specialists of non-responses and also required that prisoners appeal non-responses. According to policy, a grievance specialist is to send the prisoner an “unacceptable form” rejecting a grievance or a notice of receipt of an accepted grievance within ten business days of receipt of the grievance. If the prisoner doesn’t receive either within ten business days of submitting the grievance, the prisoner is to notify the grievance specialist of the non-response and retain a copy of the prisoner’s own notice to the grievance specialist. The grievance specialist is to respond to that notice within ten business days. The policy separately requires that a grievance specialist respond to a grievance within fifteen business days of receipt. If a prisoner didn’t receive a response within twenty business days of when the grievance specialists received a grievance, a prisoner was to appeal as if a response had come. The warden was to respond to an appeal within ten business days of receiving the appeal. If he didn’t respond by then, a prisoner could appeal as if a response had come. Under these rules, Mr. Carter would exhaust administrative remedies only if he appealed the lack of a response to a grievance and appealed the first-level appeal response or lack of response. This appeals process makes little sense. The part of the policy requiring that a prisoner file a notice of non-response says that the prisoner must do so if ten business days have passed since submitting a grievance. It doesn’t give a deadline by which the prisoner must notify the grievance specialist, suggesting 11 that the step isn’t mandatory. Nor does the policy define when a grievance is “submitted.” Most deadlines in the grievance policy are based on when a prison official receives a grievance or appeal. It’s unclear if a grievance is submitted when the grievance is received, which the prisoner would have no way of knowing, or when the prisoner signed the grievance, hands it to a prison official, or puts it in an outbox, which the policy doesn’t address. The policy doesn’t say how to provide this notice and the prison doesn’t have a form for this purpose; Mr. Gapski testified that there’s not a standard form and prisoners can “write on anything.” [Doc. 28-1 at 33]. This step’s necessity is further obscured by its relation to the first-level appeal. First, the policy at one point says a prisoner “shall” notify the grievance specialist of a non-response [Doc. 13-2 at 9] while saying at another point that the only recognized process includes: (1) a formal attempt to resolve concerns; (2) a written appeal to the warden; and (3) a written appeal to the department grievance manager. [Doc. 13-2 at 3]. Second, the policy says a prisoner can appeal a non-response as if there’d been a response if twenty business days have passed from the grievance specialist’s receipt of the grievance. The policy doesn’t say that the prisoner can appeal only once he’s filed a notice of non-response or once a grievance specialist has responded to a notice of non-response. This part of the policy is opaque and incapable of use for non-responses. Appealing non-responses is likewise confusing. The prisoner can notify the grievance specialist of a non-response after ten days of submitting it, but a prisoner can file an appeal only by filing State Form 45473. Mr. Gapski describes 12 an unauthorized step requiring a prisoner to first mark another form with “disagree” before receiving State Form 45473. But a prisoner can’t mark “disagree” on a form he never receives. This is a dead end. The defendants insist that Miami Correctional Facility recognizes only the official policy, contrary to what Mr. Gapski says. But even if the prison follows the written policy to a tee, appeals are unavailable for non-responses. The policy tells prisoners to appeal as if the grievance had been denied but doesn’t say how a prisoner is to get a copy of State Form 45473, 2 much less how a prisoner in restrictive housing, like Mr. Carter was, is to get hold of State Form 45473. The same deficiencies apply to the second-level appeal. Policy dictates that a prisoner starts a second-level appeal by marking the warden’s first-level response with “disagree.” The defendants and the policy don’t explain how a prisoner who receives no response to the first-level appeal can mark “disagree” on a form that they don’t have and that might not even exist. If Mr. Carter is believed, he has exhausted available remedies. Mr. Carter could have notified the grievance specialist of the non-response, but the policy lacks detail of how or when to do this and doesn’t say that this is a prerequisite to the mandatory appeal of a non-response. Mr. Carter could appeal the prison’s lack of response after the prison’s time to respond lapsed, but that appeal was 2 Mr. Carter argues that the only way a prisoner gets State Form 45473 is to receive one from a grievance specialist after completing the unofficial and unauthorized step. The defendants object to this assertion as not supported by Mr. Gapski’s testimony — he said that State Form 45473 comes from him but didn’t exactly say that there was no other way to get the form. [Doc. 47-1 at 47]. Still, the defendants never explain how a prisoner who doesn’t receive a response can get State Form 45473, nor does the written policy address this crucial step. 13 made impossible because Miami Correctional Facility required State Form 45473 to appeal. It provided State Form 45473 form only after a prisoner completed the unauthorized intermediate step involving the Offender Grievance Response Report. If the defendants are right and they followed the policy word for word, they still don’t explain gaps in the policy that don’t account for non-responses. Nothing in the written grievance policy tells a prisoner how to appeal if he never receives a response or State Form 45473. Ultimately, the policy’s rules about appeals are “based on the assumption that the prisoner has received a response to his original grievance,” and doesn’t account for non-responses. Knighten v. Mitcheff, No. 1:09-cv-333, 2011 U.S. Dist. LEXIS 2910, at *8–9 (S.D. Ind. Jan. 10, 2011). This policy gap means “there is no adequate appeals process,” so Mr. Carter “cannot be faulted for failing to appeal.” Id. (citing Dole v. Chandler, 438 F.3d 804, 809–810 (7th Cir. 2006)). 3 Mr. Carter is entitled to summary judgment on the affirmative defense unless the defendants can somehow prove they’re nevertheless entitled to judgment or can show that there’s a genuine dispute of material fact requiring a Pavey hearing. See Pavey v. Conley, 544 F.3d 739 (7th Cir. 2008). 3 Another gap in the policy involves timing. Mr. Carter had to appeal a nonresponse within twenty business days of when grievances specialists received a grievance or ten business days of when the warden received an appeal. Timing didn’t depend on when Mr. Carter signed or sent a grievance or appeal, and he had no way of knowing when someone else received his grievance or appeal. A prisoner who doesn’t receive a response is apparently left to speculate about when an appeal of a non-response is due. 14 Warden Hyatte and Deputy Warden Payne argue that administrative remedies were available and Mr. Carter didn’t exhaust them, so they’re entitled to summary judgment. Warden Hyatte and Deputy Warden Payne raise evidentiary objections to Mr. Carter’s case. They first argue that his declaration isn’t enough to create a dispute of fact about exhaustion. They say it includes “self-serving speculations” that “lack any factual support in the record.” [Doc. 37 at 2]. This argument hints at the purported rule that a self-serving affidavit can’t defeat a summary judgment motion. That rule hasn’t been the law in this circuit for at least a decade. Hill v. Tangherlini, 724 F.3d 965, 967 n.1 (7th Cir. 2013). Mr. Carter’s declaration is record evidence that can stand alone to create a fact issue. 4 The defendants also argue that the declaration is too vague — it doesn’t include copies of the grievances, say when Mr. Carter filed them, say who took them from him, and doesn’t “otherwise offer any explanation as to why there are no records of these two purported grievance submissions.” [Doc. 37 at 2–3]. Mr. Gapski’s testimony and context clears most of these vagueness concerns. Context shows that the grievances were filed sometime while Mr. Carter was in 4 The defendants make a similar argument in trying to distinguish this case from Knighten v. Mitcheff, No. 1:09-cv-333, 2011 U.S. Dist. LEXIS 2910, at *1 (S.D. Ind. Jan. 10, 2011). They say Mr. Knighten had more than just his word — he also had copies of his grievances. That Mr. Knighten had copies of his grievances doesn’t mean that his word alone couldn’t have been enough. A prisoner’s word is often all he has, at least when a prison’s grievance policy has gaps that allow for grievances to go unrecorded. See Reid v. Marzano, No. 9:15CV-761, 2017 U.S. Dist. LEXIS 38547, at *10 (N.D.N.Y. Mar. 17, 2017) (“It is unclear what evidence Defendants expect Plaintiff to produce of his grievances that were allegedly discarded by corrections officers.”). 15 restrictive housing, and he explains that he gave one to a correctional officer and placed another in the unit counselor’s box. To the extent those allegations are vague, the defendants don’t explain how those vague facts are material. Plus, Mr. Gapski testified that grievances aren’t recorded by anyone until they arrive with a grievance specialist. He conceded that if a grievance gets lost, there’s no way of tracking it. All of this provides a possible explanation for why there’s no record — Mr. Carter relinquished control of his grievances and they’re not tracked until received — and shows that not including copies is perfectly consistent with his claims. The defendants also object to the Ombudsman testimony as irrelevant because the Ombudsman has no control over or role in resolving grievances. Evidence is relevant if it has any tendency to make a fact of consequence more or less probable than it would be without the evidence. Fed. R. Evid. 401. The Ombudsman’s testimony would tend to make it more probable that Mr. Carter’s grievances were two of several that the prison lost, so the testimony is relevant. The objection is overruled. The final evidentiary argument is about hearsay. Inadmissible hearsay can’t be used to support or defeat a summary judgment motion. Carlisle v. Deere & Co., 576 F.3d 649, 655 (7th Cir. 2009). The defendants cite paragraphs from Mr. Carter’s statement of material facts but don’t explain why those statements are hearsay, so they’ve waived the argument. See McCormick v. Goebel, No. 3:19CV-608, 2023 U.S. Dist. LEXIS 21093, at * (N.D. Ind. Feb. 7, 2023) (“Failure to 16 articulate why a statement is hearsay is sufficient to waive the objection.”). The objection is overruled. Warden Hyatte and Deputy Warden Payne turn to several other arguments for why administrative remedies were available and Mr. Carter didn’t exhaust them. First, they argue that Mr. Carter should have notified the grievance specialist of the lack of any response to his grievances, as policy requires. As explained before, this policy requirement lacks deadlines, lacks official procedure, conflicts with other provisions, and isn’t clearly required. For those reasons it can’t be held against Mr. Carter and doesn’t show that he failed to exhaust administrative requirements. 5 The defendants argue that administrative remedies were available because Mr. Carter received information about the process during admission and orientation, and he has no evidence that he wasn’t told how the process worked. This argument doesn’t respond to Mr. Carter’s evidence and argument. His argument depends on whether he was given responses and could appeal those responses in practice, so whether he was informed of what the policy said on 5 The defendants cite to another case in this district in which the plaintiff didn’t exhaust administrative remedies because he didn’t comply with this requirement. See Eslick v. Davis, No. 3:21-CV-866, 2022 U.S. Dist. LEXIS 211460, at *3–5 (N.D. Ind. Nov. 21, 2022). Those parties apparently didn’t present argument or evidence about the step’s confusing deadlines, lack of guidance or official forms, nor raised evidence that the plaintiff tried to comply like Mr. Carter did when he submitted request for interview requests about the non-responses. 17 paper doesn’t contradict his claims. His complete knowledge of the written policy couldn’t fix the dead end for non-responses. Next, the defendants argue the administrative process was available because other prisoners successfully completed each step of the grievance process. They specifically cite Jeremy Blanchard, a plaintiff in a consolidated case, Blanchard v. Hyatte, 3:21-CV-160, who completed all three steps. That Mr. Blanchard completed all three steps doesn’t contradict Mr. Carter’s claims. Mr. Carter claims that his grievances went unanswered, not that no grievance ever received a response. He includes evidence of systemic failures to bolster his claim, but his claim rests on his declaration. And Mr. Blanchard received responses, so he, unlike Mr. Carter, didn’t face the impossible task of appealing a non-response when an appeal requires a form that comes only with a response. At bottom, Warden Hyatte and Deputy Warden Payne’s argument is that they’re entitled to summary judgment because they have no institutional records of Mr. Carter’s grievance. Their argument doesn’t controvert Mr. Carter’s evidence that he submitted a grievance because it rests on the faulty assumption that grievance specialists receive and log every grievance that a prisoner gives to prison staff. Put differently, it assumes that a grievance doesn’t get marked as received only if a prisoner didn’t send it. Mr. Gapski’s testimony about prison staff’s inability to track grievances between when a prisoner tries to send it and the grievance specialists receive it refutes this premise. So while the defendants claim that the lack of institutional records of these grievances shows non18 exhaustion, the lack of records is consistent with Mr. Carter’s version of events. As Judge Barker, in a similar case, explained: Although there is no record of any of these grievances in the prison database, that record is obviously only accurate as to the grievances that are actually inputted into the system by prison officials. In other words, even if a prisoner properly submits a grievance to an appropriate prison official, if the prison grievance specialist does not receive it, either because it is lost or forgotten, or if the grievance specialist fails for some other reason to input the grievance into the system, there would be no record of it having been filed. Knighten v. Mitcheff, No. 1:09-cv-333, 2011 U.S. Dist. LEXIS 2910, at *6–7 (S.D. Ind. Jan. 10, 2011). The defendants’ argument that the absence of evidence is conclusive evidence of absence doesn’t contradict Mr. Carter’s evidence that administrative remedies weren’t available. The defendants’ evidence is consistent with Mr. Carter’s claims, so doesn’t create a genuine issue as to whether administrative remedies were available to Mr. Carter. Administrative remedies weren’t available to Mr. Carter, so he satisfied 42 U.S.C. § 1997e(a) before suing. A court normally holds a Pavey hearing to resolve factual disputes bearing on administrative exhaustion, but needn’t hold a hearing if it can resolve the issue of exhaustion on the documentary evidence. Bessler v. Wexford of Ind. LLC, No. 3:21-CV-691, 2022 U.S. Dist. LEXIS 199409, at *7–8 (N.D. Ind. Nov. 2, 2022). Neither party requested a Pavey hearing and the consistency between Mr. Carter’s claim of exhaustion and the defendants’ evidence means there’s no genuine issue of material fact. Accordingly, the court denies the defendants’ motion for summary judgment and grants Mr. Carter’s motion for summary judgment without a Pavey hearing. 19 Mr. Carter requested oral argument to help the court narrow its focus on the voluminous records and briefs across the consolidated cases. Oral argument is unnecessary, so the court denies the request for oral argument. CONCLUSION For these reasons, the court DENIES the defendants’ motion for summary judgment; GRANTS Mr. Carter’s motion for summary judgment; REJECTS the exhaustion defense; and DENIES AS MOOT Mr. Carter’s motion for consolidated oral argument. SO ORDERED. ENTERED: August 15, 2023 /s/ Robert L. Miller, Jr. Judge, United States District Court 20

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